Skip to content. | Skip to navigation

You are here: Home / Career & Training / Customer Service

 

Training Courses Customer Service:

Are you looking for tips on how to improve your customer service? Or are you looking for tips to take care of your customers and improve your own skills on customer support? Below you find different training courses about customer service / care.

  • Customer Care Training
    Spearhead Training Ltd | In-house / Incompany | On request | Level: Vocational | Total time: 1 day Logo Spearhead Training Ltd
    A one-day in-company training programme1 Day - On Request This course is one of our standard in-company programmes and can be delivered to your people at a venue and date of your choice. If it is not exactly what you want…
    More information | Request flyer | View all Customer Service / Care training courses
  • Excellent Customer Care - Incoming Calls
    Ptp Training and Marketing Ltd | Open | £450 Logo Ptp Training and Marketing Ltd
    Training Description This excellent customer care course analyses typical customer frustrations and how to deal with awkward situations. It teaches professional telephone techniques from how to make a good first impressio…
    More information | Request flyer
  • Customer Care Training Course
    Midlands Training | Open | Level: Undergraduate / Bachelor | Total time: 1 day Logo Midlands Training
    Customer Care Training Course at Midlands Training  Courses are are available most weeks as well as the following dates: 3 February, 24 March, 20 April, 25 May, 9 June, 21 July, 11 August, 29 September, 12 October, 16 Nov…
    More information | Request flyer
  • Customer Care
    Control 2K | Open | £125 | Level: Vocational | Total time: 1 day Logo Control 2K
    Cost (£): 125.00 Duration: 1 Availability: On request Certificate: In house Designed for:This course is designed for any staff dealing with customers on a day to day basis. Description:To gain an awareness and underst…
    More information | Request flyer
  • Customer Care
    Ptp Training and Marketing Ltd | Open | £450 Logo Ptp Training and Marketing Ltd
    Training Description This practical and interactive customer care course provides an overview of the personal and professional skills for staff that are often the first point of contact for customers. Throughout the cours…
    More information | Request flyer
  • Customer Care via E-mail
    Perpetual Solutions | Open | Level: Vocational | Total time: 1 day Logo Perpetual Solutions
    Course Description:Do you want to make sure you're presenting a professional image of your organisation?Do you want to make sure that your emails aren't misunderstood?Do you need to build a relationship with your customers…
    More information | Request flyer
  • Customer Care over the Telephone
    Perpetual Solutions | Open | Level: Vocational | Total time: 1 day Logo Perpetual Solutions
    Course Description:Do you need to be able to build and maintain a rapport with your customers over the telephone?Do you want to be confident that you're understanding their requirements and responding appropriately?This co…
    More information | Request flyer
  • Customer Care and Communication
    Perpetual Solutions | Open | Level: Vocational | Total time: 3 days Logo Perpetual Solutions
    Prerequisites:There are no prerequisites to these modules.Course Description:During recent years the importance of providing the highest level of customer care has grown significantly. Organisations now realise that effect…
    More information | Request flyer
  • Customer Care
    Perpetual Solutions | Open | Level: Vocational | Total time: 2 days Logo Perpetual Solutions
    Course Description:The importance of excellent customer service can not be undervalued. This course is specifically designed to provide 'Your Company Ambassador', front line staff, with expertise required to convey and mai…
    More information | Request flyer
  • Customer Service Training
    Udemy | £49 Logo Udemy
    This Customer Service training course teaches the basics of customer service and translates that knowledge into practical application. Students will come away from this customer service course knowing how a positive attitu…
    More information | Request flyer
  • Customer Service Skills Training
    Spearhead Training Ltd | In-house / Incompany | On request | Level: Vocational | Total time: 1 day Logo Spearhead Training Ltd
    A one-day in-company training programme1 Day - On Request This course is one of our standard in-company programmes and can be delivered to your people at a venue and date of your choice. If it is not exactly what you want…
    More information | Request flyer
  • Customer Service Skills for Front-Line Staff
    Spearhead Training Ltd | In-house / Incompany | On request | Level: Vocational | Total time: 1 day Logo Spearhead Training Ltd
    Principles and practice of giving great service1 Day - On Request A one day in-company only workshop to improve customer service skills of front-line staff. Delegates will gain an understanding of the key principles of cu…
    More information | Request flyer
  • Customer service excellence
    Cegos | £299 | Level: Vocational Logo Cegos
    A team of staff who know and understand the power of customer service are a formidable force in differentiating your organisation. This programme focuses on providing the tools and skills to build confidence and competence…
    More information | Request flyer
  • Leading & Managing Quality Customer Service
    ProSeminar | In-house / Incompany | £12 | Level: Vocational | Total time: 2 days Logo ProSeminar
    The quality of customer service is a critical element in the mix of business strategies – contributing to organisation effectiveness and achieving a competitive edge! This is more than being nice to custo…
    More information | Request flyer
  • Customer Care - from Agony to Ecstacy
    GBC Learning & Development | Open | Level: Vocational | Total time: 1 day Logo GBC Learning & Development
    Those who deal with customers on a day to day basis - face to face or by telephone and who want to review current performance and pick up new ways to 'delight' their customers. By the end of the training delegates will:…
    More information | Request flyer

Didn't find what you were looking for?

Haven't you found the right training course to improve and practice your customer service? Take a look at all the customer service training courses on Springest for the complete overview. You can also easily request information and compare training courses on Springest.co.uk.

Share |