Information and communications technology operations technicians
UK - Information and communications technology operations technicians support the day-to-day processing, operation and monitoring of information and communications technology systems, peripherlas, hardware, software and related computer equipment to ensure optimal performance, and identify any problems.
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Tasks
- (a) operating and controlling peripheral and related computer equipment
- (b) entering commands, using computer terminal, and activating controls on computer and peripheral equipment to integrate and operate equipment
- (c) monitoring systems for equipment failure or errors in performance
- (d) notifying supervisor or maintenance technician of equipment malfunctions
- (e) responding to program error messages by finding and correcting problems, referring the problem to other staff or terminating the program
- (f) reading job set-up instructions to determine equipment to be used, order of use, material such as disks and paper to be loaded, and control settings
- (g) retrieving, separating and sorting program output as needed, and sending data to specified users
- (h) loading peripheral equipment, such as printers, with selected materials for operating runs, or oversee such loading by peripheral equipment operators
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